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Helpful Telephone Numbers

MEDICAID / HMO INFORMATION:

CareNet - Administered by Southern Health Services
1-800-279-1878
Sentara Family Care - Administered by Optima Health Plan
1-800-881-2166
Anthem HealthKeepers Plus - Administered by HealthKeepers, Inc. Richmond: 1-800-901-0020
VA Premier: Tidewater 1-800-828-7989, Richmond 1-800-727-7536
Anthem HealthKeepers Plus - Administered by Peninsula Health Care, Inc.: 1-800-901-0020
Anthem HealthKeepers Plus - Administered by Priority Health Care, Inc.: 1-800-901-0020

DMAS ( Department of Medical Assistance Services):

DMAS Resources For Customers
DMAS Central Telephone Number: 804-786-4231
Recipient Helpline: also handles recipient inquiries about services & billing 804-786-6145 option #4
Recipient/Customer Information Helpline: Handles all types of questions
regarding Medicaid, Services, Billing, HMO's 1-800-552-3431
1-800-800-5050
Recipient Inquiries regarding Managed Care: 1-800-643-2273
Provider Review Unit: Handles Medicaid & AG recipient concerns with
providers i.e. amount of charges, costs of supplies, # hours of CBC service 804-692-0480

TO REPORT MEDICAID FRAUD OR INQUIRIES ABOUT MEDICAID FRAUD: 1-800-371-0824

TO REPORT HEALTHCARE FRAUD, CONTACT VA ASSOCIATION OF AREA
AGENCIES ON AGING: 1-800-552-3402


SOCIAL SECURITY RESOURCES:

Medicare Hotline: 1-800-MEDICARE (633-4227)
SSA/SSI Inquiries: 757-934-0532
Social Security ( National #): 1-200-772-1213
Social Security On-line: www.socialsecurity.gov


SNAP:

SNAP Hotline 1-800-552-3431

COMMUNITY RESOURCES:

DCSE ( Division of Child Support Enforcement): 1-800-828-1304
Legal Aid Suffolk Office: 1-800-539-3441
Western Tidewater Mental Health: 757-562-2208
RED CROSS: Franklin 757-516-6642
Alzheimer's Association: 757-569-1650
SEVAMP: (Includes Meals on Wheels) 757-653-2105
Hospice: 757-460-7822

 

 



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